Paylater Mobile App FAQs

Frequently asked questions relating to Paylater Mobile App

Does my account need to be funded before application?
Our loans are intended to meet your urgent cash needs, so we understand you may be low on funds at the time of application. However, we process a sma...
Tue, 27 Sep, 2016 at 10:50 AM
How do I apply?
After downloading the app, sign in to identify yourself and this will take you to our brief registration & application forms. Complete an applica...
Tue, 27 Sep, 2016 at 11:00 AM
I did not receive my email verification code, what do I do?
The email verification link is included in the first Paylater email you receive. This will either be sent to the email address you have listed, or...
Tue, 27 Sep, 2016 at 10:34 AM
Why was my loan application rejected?
There are a few reasons behind loan application rejections. The most common reason is that the applicant didn’t share all of the information required...
Tue, 27 Sep, 2016 at 10:35 AM
I did not receive my phone verification code, what do I do?
When you sign up on our service, you should receive an SMS from us to the mobile number you provided. Please enter the code received to verify your n...
Tue, 27 Sep, 2016 at 10:34 AM
What documents do I need to submit?
You do not need to submit any documents to get a Paylater loan. We’ll just ask you for some basic information so we can get to know you better. All...
Tue, 27 Sep, 2016 at 10:28 AM
Why is my Bank Verification Number (BVN) required?
We request your BVN as this is used to verify that the individual applying for a Paylater loan is the same as the owner of the provided bank account....
Tue, 27 Sep, 2016 at 10:29 AM
I don’t know my BVN. What do I do?
Just dial *565*0#. Please note: This will only work if you are making the request from the same phone number currently linked to your bank account....
Tue, 27 Sep, 2016 at 10:30 AM
Who has access to my data?
Paylater never shares your personal details with third parties, unless it is for dedicated business purposes, such as reporting of loan defaulters to...
Tue, 27 Sep, 2016 at 10:31 AM
Why is my bank account required?
It’s important for us to send your funds to your preferred account, as quickly as possible. We request bank account details as that is where we will ...
Tue, 27 Sep, 2016 at 10:51 AM