Paylater Mobile App FAQs

Frequently asked questions relating to Paylater Mobile App

How does it work?
Complete our 100% online application in minutes and submit. We’ll review your information and communicate a decision to you within minutes. If appr...
Tue, 27 Sep, 2016 at 10:19 AM
How do I repay my loan?
We’ve made it as easy as possible for you to repay your Paylater loan. On your due date, your payment will conveniently be deducted from the accou...
Tue, 27 Sep, 2016 at 10:25 AM
Why was my loan application rejected?
There are a few reasons behind loan application rejections. The most common reason is that the applicant didn’t share all of the information required...
Tue, 27 Sep, 2016 at 10:26 AM
How much can I borrow from Paylater? For how long?
For your first loan, you can borrow up to ₦10,000 for a period of up to 30 days. You decide how much you want and how long you want it for. Once you ...
Tue, 27 Sep, 2016 at 10:20 AM
I was approved for a loan, why have I not yet received my funds?
For your convenience, we’ll deduct your repayment automatically on your due date. Your debit/ATM card needs to be setup in order for your funds to...
Tue, 27 Sep, 2016 at 12:20 PM
I have made my repayment but my account has not been updated – how come?
You should ensure that your account to be deducted is funded on your due date for successful payments,or repay your loan via the ‘PAY NOW’ feature in...
Tue, 27 Sep, 2016 at 10:31 AM
What happens if I can’t make a payment on my due date?
We understand that financial circumstances can change suddenly, however, it is important to note that we do not schedule repayment dates and you shou...
Tue, 27 Sep, 2016 at 10:37 AM
What happens if I don't pay back my loan?
We want to keep you as a customer, so please make every attempt to pay us back on time. If you find yourself in a situation that makes it difficult to m...
Tue, 27 Sep, 2016 at 11:07 AM
Can I make an early repayment? If I make an early repayment, will I pay less?
Early repayments are accepted and you can apply for a new loan immediately your previous loan is paid off. However, please note that early repaymen...
Tue, 27 Sep, 2016 at 10:30 AM
Why do you need my card details?
We ask for card details in order to receive your loan repayments on your due date. Paylater understands that this is very sensitive information, so w...
Tue, 27 Sep, 2016 at 10:55 AM